An Urgent Message From GNG to Our Customers About Potential Scam Callers

June 6, 2024

We’ve been made aware that individuals claiming to be Georgia Natural Gas employees have contacted our customers demanding payment to stop a service disconnection.

We are reminding customers that GNG will not call you and ask for personal or financial information like a credit card, debit card, banking information, or social security numbers.  In addition, no GNG or Atlanta Gas Light employee will ever ask for cash payments.  

These unscrupulous individuals have frequently targeted senior citizens in these utility scams. One of the phone numbers used was (877) 646-1062.

If you have any questions or concerns, call us at 1.877.850.6200 from Monday through Friday from 7am to 8pm, or Saturdays from 8am to 5pm.  Additionally, you can always check your account status online at

For more information, visit AGL’s scam warning information link,  Fraud Protection | Atlanta Gas Light.